The Rutland Area Food Co-op is a great place to work! We hire hard‐working, friendly and knowledgeable people who are committed to our Co-op’s mission and principles. If you provide excellent customer service, support your co­‐workers with your outstanding work ethic, and are willing to take part in our cooperative structure, we encourage you to put your energy to work for the benefit of your community by taking this first step towards joining our growing business.


The Rutland Area Food Co-op is a community owned grocery and wellness market situated in downtown Rutland, Vermont. As a food cooperative, we are owned by a membership base of around 2,000 members. We aim to provide our owners and the greater Rutland region with affordable access to high quality, local, organic and sustainable foods and goods. At the same time, as a mission driven, community oriented business, we proudly strengthen our region by carrying products of more than 180 local businesses.


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CURRENT JOB OPENINGS:

General Manager | Assistant Manager | Health & Beauty Manager | Cooler & Freezer Manager | Cashier/Front End – Part Time | Cashier/Front End – Full Time


GENERAL MANAGER

Rutland Area Food Co-op General Manager, Rutland, VT

The Rutland Area Food Co-op (RAFC) is seeking an energetic community-oriented leader to serve as our General Manager and lead the Co-op through the planning and implementation of a significant expansion. The Rutland area has a vibrant and growing local food and farming movement, with several farmers’ markets and many community-supported agriculture enterprises. The Rutland Area Food Co-op was incorporated in 1995 as a patron-owned market for the community, committed to improving the quality of life for people in the Rutland region through the sale of whole and natural food and wellness products. Our mission is to operate a cooperative, not-for-profit retail food store; provide affordable access to whole, natural foods and wellness products; provide a market for local, regional & cooperative producers; provide a community building & educational center for working, shopping, learning, empowering; support and work cooperatively with individuals & organizations with similar purposes. We are owned by approximately 2000 owners, governed by a Board of Directors, and operated by 21 staff owners.

GENERAL MANAGER JOB DESCRIPTION


Purpose: To lead Rutland Area Food Co-op so that it achieves the End Policy as determined by our Board of Directors, as follows:
Because of the Rutland Area Food Co-op, our community will have:

  • Affordable access to natural, whole and minimally processed and packaged food items and other products that form the basis for healthy and ecological lifestyles.
  • A market for local, regional, and other cooperative producers of food and other household and personal products.
  • A community building and educational center where owners and other patrons can work, shop, and learn together and empower each other.
  • Support for and cooperation with other individuals and organizations whose purposes are similar to those of the Co-op.

 

GENERAL MANAGER RESPONSIBILITIES
The job of the General Manager is to:

  • Ensure achievement of organizational results as defined in Ends Policy and to avoid unacceptable conditions, as defined in Executive Limitation Policies. The General Manager has the authority to reasonably interpret both of these Policies.
  • Create and implement store policies and procedures with the goal of fostering an environment which will ensure their success.
  • Build and maintain positive relationships with owners and the greater community in order to promote RAFC mission and broaden community participation.
  • Establish and evaluate development goals and priorities, including continual assessment of capital needs and performance objectives for Department Managers.
  • Monitor budget progression which includes identifying deviations and taking corrective action to meet established goals.
  • Efficiently and effectively organize and oversee the Co-op’s operations which includes monitoring the overall store condition to meet budgetary goals and customer service standards in order to ultimately ensure profitability
  • Meet business and organizational goals including current operational goals as well as future expansion goals.
  • Facilitate the hiring, orienting, training, active supervision, scheduling, timely and thoughtful evaluation, promotion, discipline and/or dismissal of all Co-op staff
  • Oversee and collaborate on marketing efforts in order to increase public awareness of the Co-op’s products and services as well as contribute to community education
  • Ensure a safe and healthy workplace for all employees which includes consistent staff meetings, measurable objectives and performance standards, staff training and opportunities for development and an employee handbook that is kept current

The job responsibilities and duties listed above are representative only and not exhaustive of the tasks that the general manager may be required to perform. 

Board Relationship and Reporting

The General Manager is accountable to and serves at the discretion of the Board of Directors, which operates under Policy Governance. The Board and General Manager work together to establish and implement goals and policies. The General Manager also reports directly to the Board of Directors. Such reporting will include directing and monitoring all financial operations of RAFC including operating, capital and cash budgets as well as interpreting financial statements to the board at monthly meetings. The Board uses policy to define the results the General Manager is expected to achieve within defined limits of prudence and ethics.

QUALIFICATIONS

Required Qualifications:

  • Retail management experience including responsibility for setting sales goals, product merchandising, purchasing and pricing guidelines, marketing and bottom-line decisions
  • Embrace values that align with a cooperative business
  • Experience with operating and capital budgeting and management
  • High level of communication skills; written and verbal
  • Ability to analyze and report on financial performance as well as proficiency in accounting, including bookkeeping and financial statements
  • Proven ability to build, develop and lead a team, including delegation skills
  • Experience with strategic planning
  • Demonstrated ability to give and receive feedback, build relationships with stakeholders, and resolve conflicts
  • Ability to lift heavy objects and be on feet for 8 hours/day

Desired Qualifications:

  • 5-10 years of experience in natural foods and/or Co-op retail management
  • Knowledge of natural and organic foods
  • Experience with retail store expansion
  • Experience with fundraising and/or owner loan campaigns
  • Proficiency in Point-of-Sale (POS) & Quickbooks
  • Knowledge of the care and maintenance of retail/food store equipment including coolers, freezers, sanitizers, ice makers, scales, compressors and evaporators.
  • Understanding of corporate leases and landlord/tenant relationships
  • Familiarity with writing business plans and sourcing financing for large projects
  • An understanding of food systems, and economic & environmental sustainability

This is a full-time (40+hours/week), salaried position. Compensation is $45,000 + bonuses.

To apply please send resume, cover letter, and three professional references to: Board@rutlandcoop.com.

Rutland Area Food Co-Op is an Equal Opportunity Employer.


 

Assistant Manager

Full Time: 35-39 hours/week

Compensation: $15-$17/hour

The Rutland Co-op’s Assistant Manager is responsible for helping run the day to day operations of our twenty-five-year-old business as it continues to grow and flourish. This person collaborates with the General Manager in hiring, training, educating, motivating, and general overseeing of the entire staff.

This individual will work in conjunction with staff and management, board members, owners, and the community to achieve multiple goals. He/she reports directly to the General Manager.

Responsibilities: Include but are not limited to:

  • Provide world class customer service to the community.
  • Assist in the day-to-day operations of a retail food business.
  • Help monitor and manage between 19 and 25 employees.
  • Manage and update schedules, contact information, and other human resource related duties as necessary.
  • Actively partake in management conversations and staff meetings that help shape the business.
  • Help the General Manager create and implement policies and procedures to better operations.
  • Work within the confines of a limited budget to achieve results.
  • Review and assist with payroll, membership data, invoices, and other financial documents.
  • The opening and closing of the store, all types of banking, and check writing.
  • Operate a register
  • May serve on and assist with different board/management committees.
  • Collaborate with Co-op department managers and buyers to help find ways in which to effectively purchase, display, price, and promote products.

Qualifications

  • You must be an effective communicator and have proven experience and ability with MS word or equivalent, email, Excel, QuickBooks, and other forms of business communication.
  • You must possess the ability to think creatively and inspire creativity among staff.
  • You must have a high level of organization to keep on top of multiple projects and deadlines.
  • You have experience or knowledge of local, organic and sustainable foods.
  • Some working knowledge of the cooperative business structure and values.
  • Basic knowledge of accounting principles, financial statements, and budgets.
  • You are a self-motivated, independent worker who can take ideas and run with them without needing constant guidance. At the same time, you also work well with various personalities to accomplish common goals.
  • At least two years of management experience in a retail food store.
  • Must be willing to work a flexible schedule including early mornings, nights, weekends, and holidays.
  • You must be punctual, enthusiastic and set a positive example for co-workers

Environmental Conditions

  • Works in a fast-paced environment with a focus on customer service
  • May work in environments of extreme cold and extreme heat for short periods of time
  • May travel periodically for meetings or trainings

 Physical Demands

  • Must be able to lift up to 50 pounds
  • Must be able to bend, reach, stoop, kneel and squat
  • Must be able to push, pull, and maneuver heavy loads

Compensation and benefits to be further discussed upon interview. Please send your completed application (available on our website) and resume via email to management@rutlandcoop.com or drop off in store.



 

Cooler and Freezer Manager

Full Time: 35-38 hours/week

Compensation: $12-$13/hour

The Rutland Area Food Co-op is seeking a Cooler and Freezer Department Manager to advance our growing co-op, while also helping to strengthen our relationships with our patrons. In addition to successfully running their department, the manager will fulfill various store duties, including serving as the manager-on-duty, cross training with other department managers, and serving as a cashier. This is a full-time, year-round position that will include nights, weekends, and some holidays.

Essential Responsibilities include, but are not limited to:

  • Production
    • Supervises and participates in the ordering, stocking and maintaining of the department
    • Ensures the proper handling of organic products, and is knowledgeable of the varieties of items and packaged goods that the department offers
    • Maintains high standards of quality control
  • Operational Tasks
    • Orders and receives deliveries
    • Stocks and processes bulk cheeses and other cooler related items
    • Checks daily and weekly sales/movement reports, shrink reports and emails
    • Operates and manages shifts on the register
  • Department Conditions
    • Maintains cleanliness, sanitation, and overall organization of the department including all fixtures, storage, work stations, and retail space.

Desired Qualifications

  • At least one year of purchasing and merchandising in a retail food store.
  • Knowledge of current trends in natural foods industry
  • Some knowledge of dairy items, dairy alternatives, meats, meat alternatives, and beverages.
  • Proficiency in ordering, pricing, margins, mark-ups, and inventory management
  • Experience working with the public
  • Strong organizational, time management and multi-tasking skills.
  • Understanding of food safety, sanitation and proper storage/display of organic products
  • Willingness to work a flexible schedule that includes nights, weekends, and some holidays
  • Proficient in Microsoft Office

Environmental Conditions

  • Works in a fast-paced environment with a focus on customer service
  • May work in environments of extreme cold and extreme heat for short periods of time
  • May travel periodically for meetings

 Physical Demands

  • Must be able to lift up to 50 pounds
  • Must be able to bend, reach, stoop, kneel and squat
  • Must be able to push, pull, and maneuver heavy loads
  • Must be able to stand and be on one’s feet the majority of the work day

Compensation and benefits to be further discussed upon interview. Please send your completed application (available on our website) and resume via email to management@rutlandcoop.com or drop off in store.



 

Health and Beauty Department Manager

Full Time: 35-38 hours/week

Compensation: $12-$13/hour

The Rutland Co-op’s Health and Beauty (or HABA) Manager is responsible for the successful operation and profitability of our growing health, wellness, and herb/spice departments. The HABA Manager may also fulfill other management duties, including manager-on-duty, cross-training with other department managers, and serving as an alternate. Department managers are expected to be able to perform all the necessary functions of a cashier and/or stocker. The HABA Manager collaborates with other Co-op staff, Co-op members, and the community to address their wants and needs. He/she reports directly to the General Manager.


Responsibilities- include, but are not necessarily limited to:

  • Provide excellent customer service.
  • Prompt follow-up to customers suggestions, requests, special orders or inquiries.
  • Preform day to day functions of a retail grocery business.
  • Select product in accordance with the Co-op’s product selection guidelines.
  • Purchase, receive, stock, price, merchandise, and maintain the HABA and gift departments.
  • Ensure maintenance, cleanliness, and organization of work areas, storage, and equipment.
  • Manage and update advertisements on a monthly, quarterly, and annual basis for various outlets.
  • Work within the confines of a limited budget to achieve results.
  • Develop and maintain positive relationships with multiple local and national producers.
  • Communicate with local vendors to create opportunities for in-store demos/promotions to increase product awareness and sales.
  • May serve as manager-on-duty or fulfill other management responsibilities as needed.

 

Qualifications

  • Effective communication skills and proficiency in MS Word, Excel and email.
  • Highly organized with great attention to detail.
  • Proficient math skills.
  • At least one year of buying or merchandising in a retail or health food store.
  • Knowledge of trends in the health and wellness industry and some expertise with tinctures, supplements, and homeopathic remedies.
  • Some experience or knowledge of the cooperative business structure and values as well as local, organic, and sustainable foods.
  • A basic understanding of financial statements and budgets
  • Must be willing to work a flexible schedule including mornings, nights, weekends, and holidays.
  • You must be punctual, dependable, and show the ability to apply judgement, interpret and follow directions, solve problems and seek guidance when appropriate.

Environmental Conditions

  • Works in a fast-paced environment with a focus on customer service
  • May work in environments of extreme cold and extreme heat for short periods of time
  • May travel periodically for meetings or trainings

 Physical Demands

  • Must be able to lift up to 50 pounds
  • Must be able to bend, reach, stoop, kneel and squat
  • Must be able to push, pull, and maneuver heavy loads

 

Compensation and benefits to be further discussed upon interview. Please send your completed application (available on our website) and resume via email to management@rutlandcoop.com or drop off in store.

 

Cashier/Front-End – Part Time

Part Time: 15-25 hours/week
Compensation: $11-$12/hour

The Rutland Area Food Co-op is a community owned grocery and wellness market situated in downtown Rutland, Vermont. As a food cooperative, we are owned by a membership base of around 2,000 members. We aim to provide our owners and the greater Rutland region with affordable access to high quality, local, organic and sustainable foods and goods. At the same time, as a mission driven, community-oriented business, we proudly strengthen our region by carrying products of more than 180 local businesses.
The Rutland Co-op’s front-end staff are responsible for accurately processing customer transactions, providing prompt, friendly, helpful customer service and supporting the coop in achieving its goals. He/she will work under the guidance of the front-end manager and will report to the General Manager.

Responsibilities – include, but are not necessarily limited to:
Check out customer purchases in a friendly, accurate, and timely manner using correct prices, departments and codes.

  • Provide excellent customer service.
  • Ensure maintenance, cleanliness, and organization of all work areas, storage, and equipment.
  • Perform other duties as assigned
  • Call for back up with check out as needed so that customers wait as little as possible.
  • Receive payment in full for purchases, carefully giving change and receipts.
  • Follow cash handling security procedures according to established guidelines.
  • Help prevent shoplifting by observing customer traffic.
  • Keep Front End in a clean orderly condition, organize carts and baskets. Maintain shopper and register supplies.
  • Preparation and stocking/maintenance of the coffee and kombucha stations.
  • Comply with all Co-op policies and procedures that ensure compliance with Vermont Deportment of Liquor Control guidelines and to prevent alcohol sales to minors of intoxicated customers.
  • Become familiar with Co-op policies and products in order to answer customer questions; refer unresolved questions or problems to appropriate staff.

Qualifications

  • Cash-handling experience; ability to run register with speed and accuracy
  • Proficient math skills.
  • Effective communication skills.
  • Highly organized with great attention to detail.
  • Some experience or knowledge of the cooperative business structure and values as well as local, organic, and sustainable foods.
  • Must be willing to work a flexible schedule including mornings, nights, weekends, and holidays.
  • You must be punctual, dependable, and show the ability to apply judgement, interpret and follow directions, solve problems and seek guidance when appropriate.

Environmental Conditions

  • Works in a fast-paced environment with a focus on customer service
  • May work in environments of extreme cold and extreme heat for short periods of time

 Physical Demands

  • Must be able to lift up to 50 pounds
  • Must be able to bend, reach, stoop, kneel and squat
  • Must be able to push, pull, and maneuver heavy loads
  • Ability to stand for long periods

Compensation and benefits to be further discussed upon interview. Please send your completed application (available on our website) and resume via email to management@rutlandcoop.com or drop off in store.


 

Cashier/Front-End-Full Time

Full Time: 32+ hours/week
Compensation: $11-$12/hour

The Rutland Area Food Co-op is a community owned grocery and wellness market situated in downtown Rutland, Vermont. As a food cooperative, we are owned by a membership base of around 2,000 members. We aim to provide our owners and the greater Rutland region with affordable access to high quality, local, organic and sustainable foods and goods. At the same time, as a mission driven, community-oriented business, we proudly strengthen our region by carrying products of more than 180 local businesses.
The Rutland Co-op’s front-end staff are responsible for accurately processing customer transactions, providing prompt, friendly, helpful customer service and supporting the coop in achieving its goals. He/she will work under the guidance of the front-end manager and will report to the General Manager.

Responsibilities – include, but are not necessarily limited to:

  • Check out customer purchases in a friendly, accurate, and timely manner using correct prices, departments and codes.
  • Provide excellent customer service.
  • Ensure maintenance, cleanliness, and organization of all work areas, storage, and equipment.
  • Perform other duties as assigned
  • Call for back up with check out as needed so that customers wait as little as possible.
  • Receive payment in full for purchases, carefully giving change and receipts.
  • Follow cash handling security procedures according to established guidelines.
  • Help prevent shoplifting by observing customer traffic.
  • Keep Front End in a clean orderly condition, organize carts and baskets. Maintain shopper and register supplies.
  • Preparation and stocking/maintenance of the coffee and kombucha stations.
  • Comply with all Co-op policies and procedures that ensure compliance with Vermont Deportment of Liquor Control guidelines and to prevent alcohol sales to minors of intoxicated customers.
  • Become familiar with Co-op policies and products in order to answer customer questions; refer unresolved questions or problems to appropriate staff.

Qualifications

  • Cash-handling experience; ability to run register with speed and accuracy
  • Proficient math skills.
  • Effective communication skills.
  • Highly organized with great attention to detail.
  • Some experience or knowledge of the cooperative business structure and values as well as local, organic, and sustainable foods.
  • Must be willing to work a flexible schedule including mornings, nights, weekends, and holidays.
  • You must be punctual, dependable, and show the ability to apply judgement, interpret and follow directions, solve problems and seek guidance when appropriate.

Environmental Conditions

  • Works in a fast-paced environment with a focus on customer service
  • May work in environments of extreme cold and extreme heat for short periods of time

 Physical Demands

  • Must be able to lift up to 50 pounds
  • Must be able to bend, reach, stoop, kneel and squat
  • Must be able to push, pull, and maneuver heavy loads
  • Ability to stand for long periods

Compensation and benefits to be further discussed upon interview. Please send your completed application (available on our website) and resume via email to management@rutlandcoop.com or drop off in store.